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Posts By David Whitworth

Latest Posts | By David Whitworth
Where has all the growth come from?
3 years ago

Where has all the growth come from?

RECENTLY I was on an assignment in Beijing, China. During the visit, I was asked by one of the senior Chinese members of the project on which I am working, …
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Asia Attractions Global Theme Attractions and Leisure Summit & Golden Crown Awards 2018 presented in Guangzhou
3 years ago

Asia Attractions Global Theme Attractions and Leisure Summit & Golden Crown Awards 2018 presented in Guangzhou

HUNDREDS of theme park representatives, experts and suppliers attended the 2018 Asia Attractions Global Theme Attractions and Leisure Summit & Golden Crown Awards ceremony presented by Asia Attractions magazine at …
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Designing total brand experiences at every point of guest contact
3 years ago

Designing total brand experiences at every point of guest contact

Chris Smoje of DIME™ Customer Service looks at the customer experience and the ‘interactions’ with a venue that this involves

THIS article isn’t about customer service versus customer experience. In …
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Looping group buys West Midlands Safari Park
3 years ago

Looping group buys West Midlands Safari Park

The UK venue West Midlands Safari Park (WMSP) has been acquired by the France based Looping Group.

Located at Spring Grove, near Bewdley in the West Midlands, approximately a 45 …
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IAAPA at 100
4 years ago

IAAPA at 100

By Dennis Speigel

Continuing his series of articles on the attractions industry, International Theme Park Services (ITPS) president Dennis Speigel looks at the growth and development of IAAPA as the …
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David Rosenberg, Monterey Bay Aquarium, US
4 years ago

David Rosenberg, Monterey Bay Aquarium, US

At the IAAPA Attractions Expo in Orlando David Rosenberg, vice-president, guest experience at Monterey Bay Aquarium in California, US, takes over the position of IAAPA chairman from out-going chairman Andreas …
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Silverwood Theme Park, Idaho, US
4 years ago

Silverwood Theme Park, Idaho, US

THE history of Silverwood Theme Park can be traced back to 1973 and a small aerodrome in ‘the middle of nowhere.’ In that year Clay Henley founded the aerodrome on …
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Creating and leaving positive memories with guests
4 years ago

Creating and leaving positive memories with guests

Chris Smoje of DIME™ Customer Service looks at the importance of creating special memories for guests

MEMORIES come in both positive and negative – and it’s easy to create both. …
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Thomas & Friends find a new home at Kennywood
4 years ago

Thomas & Friends find a new home at Kennywood

EVERYONE’S favourite engine found a new home earlier this year when Thomas Town opened at Kennywood Park in Pennsylvania, US.

The park’s latest addition opened at the end of July …
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SeaWorld Orlando debuts Infinity Falls from Intamin
4 years ago

SeaWorld Orlando debuts Infinity Falls from Intamin

INFINITY Falls, featuring roaring rapids, soaking fountains and a record-setting 40ft waterfall drop, is now open at SeaWorld Orlando.

The ride is SeaWorld Orlando’s newest and most highly anticipated attraction …
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