Once the most famous and expensive prison in the world, Eastern State Penitentiary now operates as a museum and historic site, complete with ticketing system from Gateway.
Last year, the Philadelphia-based nonprofit attraction sought a new ticketing system to more efficiently admit its 240,000 annual daytime tour visitors.
Eastern State Penitentiary conducted a request-for-proposal to find a robust point-of-sale and inventory management system to enable the selling of tickets and merchandise at the same time.
Additionally, the solution needed to sell tickets online and accommodate daytime prison tour visitors and daytime group tours. They selected Gateway Ticketing Systems.
“Gateway’s solutions and services provide us tremendous flexibility in how we do business with them and operate efficiently,” says Brett Bertolino, the museum’s vice president and director of operations.
“Though Gateway is a global company, we’re excited that we’re doing business with another Pennsylvania-based company. It makes the relationship that much more special.”