Convious has revealed statistics highlighting that the digital transformation trend continues apace.
According to Convious, more European destinations are moving to the ‘all-in-one eCommerce platform’ to optimise business operations.
Convious continue to turn the needle having signed 14 new partners since last season, from six countries such as Germany, UK and France.
The company explains that it “recognises the nuances between different destination genres and provides dedicated support features for each, including theme parks, museums, heritage destinations such as castles and stately homes, spas, water parks, activity centres, zoos and aquariums.”
Convious counts upon its clientele a host of entertainment venues including indoor ski and adventure park Ice Mountain, indoor playground Funoase and sportainment destination Sparkx in Belgium. Amusement parks Rustik and Parc Saint Paul, animal park La Ferme aux Crocodiles and castles Château St Fargeau and Ferme du Château in France. Amusement park Freizeitpark Plohn, wildlife park Tripsdrill and boat tour operator Rössler Linie in Germany and West Midland Safari Park and Camel Creek in UK.
“As we move into what will be the first full season post-Covid for most destinations, it is great to see more attractions turning to us as partners to support with their eCommerce operations,” said Hans Keijmel, Head of Sales & Customer Success at Convious.
“The Convious platform enables companies in the leisure industry to have full viability over every aspect of their operations. Using AI, we provide solutions for interacting with visitors at every stage of the customer journey with modules for marketing, visitor experience and eCommerce, allowing operators to have full visibility to streamline operations.
“We are looking forward to the new season getting underway and supporting our partners in increasing revenue, enhancing visitor experiences and reducing manual operational work so teams can focus on what really matters.”
Many businesses have seen their activities improve due to the successful collaboration with Convious, as Hervé Perret, Operations Manager at La Ferme aux Crocodiles, remarks: “The entire team is delighted to count Convious as a partner for its online ticketing and resellers management.
“Thanks to them, the visitor experience begins way before the visit, where our visitors can choose from our VIP services and escape games, guided tours, virtual reality etc in a tailor-made setting and within their budget. A big thank you to the Convious team for their involvement and their sense of customer service, something so rare and essential these days”.
Images: Convious
