Hong Kong Disneyland Resort has reported its business results for the fiscal year 2020, a year of unprecedented uncertainty and challenges to the tourism industry.

The theme park was closed for 60% of the year. Revenue was down 76% to HK$1.4 billion. Earnings before interest, taxes, depreciation, and amortisation (EBITDA) was negative at HK$1.5 billion, and net loss was HK$2.7 billion.

The park reopened on February 19, 2021 and the reaction among visitors has been positive. Attendance has continued to rebound. Membership for Magic Access has reached a record high since launching in 2011.

Adding to the buoyancy of the theme park is the ongoing celebrations for its 15th anniversary. The celebrations began in November 2020. At the centre of the milestone birthday is the reimagined Castle of Magical Dreams. The newly transformed castle is proving to be a magnet for visitors.

Michael Moriatry, managing director of Hong Kong Disneyland Resort, said: “While last year presented challenges for our entire community, I’m proud of how we were able to react nimbly, adjust our operations, and identify innovative ways to generate revenue, while preserving jobs.

“We implemented a number of new health and safety measures that have been well-received by both our cast members and our guests, and we continue to hear positive feedback about our experiences. I’m optimistic about the future of Hong Kong Disneyland Resort and consider our recovery as an important part of reviving Hong Kong’s tourism ecosystem,” Moriatry continued.