5 years ago
Asia Attractions Global Theme Attractions and Leisure Summit & Golden Crown Awards 2018 presented in Guangzhou
HUNDREDS of theme park representatives, experts and suppliers attended the 2018 Asia Attractions Global Theme Attractions and Leisure Summit & Golden Crown Awards ceremony presented by Asia Attractions magazine at …
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5 years ago
Designing total brand experiences at every point of guest contact
Chris Smoje of DIME™ Customer Service looks at the customer experience and the ‘interactions’ with a venue that this involves
THIS article isn’t about customer service versus customer experience. In …
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5 years ago
Looping group buys West Midlands Safari Park
The UK venue West Midlands Safari Park (WMSP) has been acquired by the France based Looping Group.
Located at Spring Grove, near Bewdley in the West Midlands, approximately a 45 …
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5 years ago
IAAPA at 100
By Dennis Speigel
Continuing his series of articles on the attractions industry, International Theme Park Services (ITPS) president Dennis Speigel looks at the growth and development of IAAPA as the …
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5 years ago
David Rosenberg, Monterey Bay Aquarium, US
At the IAAPA Attractions Expo in Orlando David Rosenberg, vice-president, guest experience at Monterey Bay Aquarium in California, US, takes over the position of IAAPA chairman from out-going chairman Andreas …
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5 years ago
Silverwood Theme Park, Idaho, US
THE history of Silverwood Theme Park can be traced back to 1973 and a small aerodrome in ‘the middle of nowhere.’ In that year Clay Henley founded the aerodrome on …
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5 years ago
Creating and leaving positive memories with guests
Chris Smoje of DIME™ Customer Service looks at the importance of creating special memories for guests
MEMORIES come in both positive and negative – and it’s easy to create both. …
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5 years ago
Thomas & Friends find a new home at Kennywood
EVERYONE’S favourite engine found a new home earlier this year when Thomas Town opened at Kennywood Park in Pennsylvania, US.
The park’s latest addition opened at the end of July …
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5 years ago
SeaWorld Orlando debuts Infinity Falls from Intamin
INFINITY Falls, featuring roaring rapids, soaking fountains and a record-setting 40ft waterfall drop, is now open at SeaWorld Orlando.
The ride is SeaWorld Orlando’s newest and most highly anticipated attraction …
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5 years ago
Evermore takes immersive park concept in new directions
By Michael Mascioni
IMMERSIVE theme parks have recently become in vogue, especially tech-heavy immersive parks. But such parks as Evermore are eschewing the reflexive use of high-tech immersive technologies in …
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