Convious, a leader in customer experience solutions for the leisure industry, has announced the launch of its cutting-edge GPT (Generative Pre-trained Transformer) solution for customer service and support – A revolutionary tool towards how leisure businesses engage with and support their customers.
Camiel Kraan, CEO at Convious said: “Convious has always been committed to helping leisure businesses create exceptional customer experiences. With the launch of our GPT solution, we are taking a significant step forward in achieving this goal.
“We believe that this technology will empower leisure businesses to not only meet but exceed customer expectations, driving loyalty and growth.”
The GPT solution offers 24/7 availability and leverages machine learning to provide personalised recommendations for customers, giving them the opportunity to tailor the offering to suit their needs.
It also generates valuable insights from customer interactions, helping businesses identify trends, improve their services, and refine their customer engagement strategies.
It also provides language functionalities to process customer queries in multiple languages, making it a versatile tool for leisure businesses with diverse customer bases.
As leisure businesses continue to adapt to changing customer preferences and expectations, Convious’ GPT solution promises to be a game-changer in elevating customer support and service quality.
Image: Convious
