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DIME Customer Service

Do you have a customer service expert working for you?
3 months ago

Do you have a customer service expert working for you?

I’VE been writing for InterPark for some time now. Each article has been on customer service and who would have thought that they could just keep coming!

I’d like to …
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Achieving high standards of guest service – in more ways than one
10 months ago

Achieving high standards of guest service – in more ways than one

IN the last edition of InterPark I wrote about guest expectations. I framed up how to get into the minds of guests and make it easier for frontline teams to …
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