4 years ago
Do you have a customer service expert working for you?
I’VE been writing for InterPark for some time now. Each article has been on customer service and who would have thought that they could just keep coming!
I’d like to …
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5 years ago
Achieving high standards of guest service – in more ways than one
IN the last edition of InterPark I wrote about guest expectations. I framed up how to get into the minds of guests and make it easier for frontline teams to …
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