4 years ago
Do you have a customer service expert working for you?
I’VE been writing for InterPark for some time now. Each article has been on customer service and who would have thought that they could just keep coming!
I’d like to …
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5 years ago
Designing total brand experiences at every point of guest contact
Chris Smoje of DIME™ Customer Service looks at the customer experience and the ‘interactions’ with a venue that this involves
THIS article isn’t about customer service versus customer experience. In …
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5 years ago
Creating and leaving positive memories with guests
Chris Smoje of DIME™ Customer Service looks at the importance of creating special memories for guests
MEMORIES come in both positive and negative – and it’s easy to create both. …
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