5 years ago
Achieving high standards of guest service – in more ways than one
IN the last edition of InterPark I wrote about guest expectations. I framed up how to get into the minds of guests and make it easier for frontline teams to …
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5 years ago
Guest service: expectations and standards
I CAN’T believe this is the fifth article already for InterPark! Readers in the northern hemisphere will be eagerly awaiting their summer trading period, while readers in the southern hemisphere …
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